Guest

Preview Tool

Cisco Bug: CSCun94880 - Upgrade from 5.5.MR1 to 6.1 with Valid License -- fails installing RPMs

Last Modified

Jan 28, 2017

Products (1)

  • Cisco Policy Suite for Mobile

Known Affected Releases

6.1.0

Description (partial)

Symptom:
:
Dependency Output: Checking dependency for collectd-5.1.0-bh9.el5.x86_64.rpm
Dependency check resolved.. for collectd-5.1.0-bh9.el5.x86_64.rpm
Checking dependency for libstatgrab-0.13-4.el5.x86_64.rpm
Dependency check resolved.. for libstatgrab-0.13-4.el5.x86_64.rpm
Checking dependency for mongo-10gen-2.4.6-mongodb_1.x86_64.rpm
Dependency check resolved.. for mongo-10gen-2.4.6-mongodb_1.x86_64.rpm
Checking dependency for mongo-10gen-server-2.4.6-mongodb_1.x86_64.rpm
Dependency check resolved.. for mongo-10gen-server-2.4.6-mongodb_1.x86_64.rpm

Checking host pcrfclient01.
Host : pcrfclient01 is up. Ping successful.
Instaling RPMs on VM pcrfclient01
Previous step failed:
Previous step failed:
Error occur during upgrade. please look into log file for more detail. exiting upgrade process.

Conditions:
Procedure
login to the QPS.
ssh to one of the qns VMs

#ssh qns01
Change Directory to /opt/broadhop/qns-1/bin
#cd /opt/broadhop/qns-1/bin

Execute the license.sh script.
#./license.sh

To add a license, edit the .lic file in /etc/broadhop/license
Pass/Fail Criteria
Using valid license, upgrade is successful. With expired license, upgrade fails.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.