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Cisco Bug: CSCun92777 - PI 2.0 TAC case attachment through E-mail does not work

Last Modified

Jul 18, 2014

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.0(0.0.294)

Description (partial)

Symptom:
Under Tools --> TAC case attachment --> Enter the TAC case number, select the WLC & the information that would need to be attached to the case.

In the 'Status' section, it would report 'Finished attaching information to your TAC case' but never actually attaches the file.

Conditions:
Prime Infrastructure - 2.0.0.0.294
When accessing PI from the Classic theme
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