Preview Tool

Cisco Bug: CSCun92574 - Instances missing from XCP JSM session counters when conflicts occur

Last Modified

Jul 06, 2020

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases


Description (partial)

Missing XCP JSM instances in output from the following CLI command:

show perf list instances "Cisco XCP JSM Session Counters"

Instances are missing from the counters only, functionality is not affected.

Occurs when existing XCP JSM session is disconnected because of conflict with a new session create e.g. network down for short period scenario causing HA split brain and recovery.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.