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Cisco Bug: CSCun92441 - Adding rule check in 10.x and warning for non-sync upgrade (CUCM/CUPS)

Last Modified

Apr 28, 2020

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

9.5(1)

Description (partial)

Symptom:
Sync down


As an enhancement request, CUPS can regularly check CUCM version, once 10.x is detected with non 10 CUPS, CUPS should post error/alert to warn/remind administrator for immediately upgrade CUPS to match with CUCM or expecting unexpected consequences (may list critical issues).  I am purposely issue this as S6/P2 request, S6 - enhancement while P2 - very urgent to get it implemented to A) prevent the same from happening again B) reduce predictable hot TAC/Escalation cases to save everyone's time.

Conditions:
CUPS upgrade is not done when the same is performed for UC 10.x
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