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Cisco Bug: CSCun92298 - When making video call with RT phones, Gumbo CR2 phone got black screen

Last Modified

Feb 21, 2018

Products (6)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971

Known Affected Releases

9.4(1)

Description (partial)

Symptom:
the screen of Gumbo CR2 phone comes to black

Conditions:
making video call with RT phone
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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