Cisco Bug: CSCun90227 - BIB Barge fails when calling party name of customer contains a comma

Last Modified

Nov 27, 2020

Products (2)

Cisco SIP IP Phone Software
Cisco SIP IP Phone Software

Known Affected Releases

9.3(1) 9.3(2)

Description (partial)

Symptom:
Supervisor barge fails to complete. Finesse shows "operations timed out".

Conditions:
Agent is using 8945 phone with SIP firmware
Customer's calling party name contains a comma ","

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