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Cisco Bug: CSCun90227 - BIB Barge fails when calling party name of customer contains a comma

Last Modified

Mar 02, 2018

Products (20)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7906G
  • Cisco Unified IP Phone 8961
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Known Affected Releases

9.3(1) 9.3(2)

Description (partial)

Symptom:
Supervisor barge fails to complete. Finesse shows "operations timed out".

Conditions:
Agent is using 8945 phone with SIP firmware
Customer's calling party name contains a comma ","
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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