Cisco Bug: CSCun90121 - SNMP walk shows 0 values for TenGigabit Physical interface counters
Last Modified
Apr 13, 2020
Products (1)
- Cisco ASA 5500-X Series Firewalls
Known Affected Releases
8.4(3)
Description (partial)
Symptom: HOW DO I SEE THE ERROR: (PLEASE ATTACH LOGS, DEBUGS, ERROR MESSAGES) Show interface output was normal and showed traffic counters working. Truncated logs SHOW INTERFACE FOR TENGIGABIT ETHERNET INTERFACE ====================================== Interface TenGigabitEthernet0/6 "PUB", is up, line protocol is up Hardware is bcm56800 rev 01, BW 10000 Mbps, DLY 10 usec (Full-duplex), (10000 Mbps) Traffic Statistics for "PUB": 319134894407 packets input, 319282668454040 bytes 224337794367 packets output, 38797944586502 bytes 5988914123 packets dropped 1 minute input rate 93412 pkts/sec, 93050785 bytes/sec 1 minute output rate 65078 pkts/sec, 10200544 bytes/sec 1 minute drop rate, 1484 pkts/sec 5 minute input rate 89048 pkts/sec, 87453227 bytes/sec 5 minute output rate 62281 pkts/sec, 10505568 bytes/sec 5 minute drop rate, 1425 pkts/sec SNMP WALK SHOWS 0 VALUES FOR COUNTERS FOR ifName.14 ---------------------------------------------------------------------------- IF-MIB::ifAlias.14 = STRING: Outside Interface public-sw GE0/10 IF-MIB::ifDescr.14 = STRING: Adaptive Security Appliance 'PUB' interface IF-MIB::ifOperStatus.14 = INTEGER: up(1) IF-MIB::ifLastChange.11 = Timeticks: (1100) 0:00:11.00 IF-MIB::ifLastChange.12 = Timeticks: (2700) 0:00:27.00 IF-MIB::ifLastChange.13 = Timeticks: (2700) 0:00:27.00 IF-MIB::ifLastChange.14 = Timeticks: (2041301500) 236 days, 6:16:55.00 IF-MIB::ifCounterDiscontinuityTime.11 = Timeticks: (0) 0:00:00.00 IF-MIB::ifCounterDiscontinuityTime.12 = Timeticks: (2700) 0:00:27.00 IF-MIB::ifCounterDiscontinuityTime.13 = Timeticks: (2500) 0:00:25.00 IF-MIB::ifCounterDiscontinuityTime.14 = Timeticks: (2231958100) 258 days, 7:53:01.00 IF-MIB::ifHCInUcastPkts.13 = Counter64: 846787 IF-MIB::ifInOctets.14 = Counter32: 0 <<<<<<<IN WORKING OUTPUT ARE THESE NON-ZERO IF-MIB::ifOutOctets.14 = Counter32: 0 <<<<<<<IN WORKING OUTPUT ARE THESE NON-ZERO IF-MIB::ifName.14 = STRING: PUB IF-MIB::ifHCInOctets.13 = Counter64: 574843352 IF-MIB::ifHCInOctets.14 = Counter64: 0 <<<<<<<IN WORKING OUTPUT ARE THESE NON-ZERO IF-MIB::ifHCOutOctets.13 = Counter64: 1272391225668 IF-MIB::ifHCOutOctets.14 = Counter64: 0 <<<<<<<IN WORKING OUTPUT ARE THESE NON-ZERO Show traffic output was normal for Logical but counters Aggregated Traffic on Physical Interface shows 0 =============================================================== #show traffic =============================================================== PUB: received (in 516784.580 secs): 64596867512 packets 64347138715537 bytes 124000 pkts/sec 124514000 bytes/sec transmitted (in 516784.580 secs): 43836661114 packets 7269578529847 bytes 84003 pkts/sec 14066002 bytes/sec 1 minute input rate 153088 pkts/sec, 151597062 bytes/sec 1 minute output rate 105531 pkts/sec, 17820157 bytes/sec 1 minute drop rate, 1947 pkts/sec 5 minute input rate 151976 pkts/sec, 150767434 bytes/sec 5 minute output rate 104763 pkts/sec, 17825133 bytes/sec 5 minute drop rate, 1939 pkts/sec ---------------------------------------- Aggregated Traffic on Physical Interface <<<<<<THESE COUNTERS SHOULD NOT BE ZERO ---------------------------------------- TenGigabitEthernet0/6: received (in 516786.490 secs): 0 packets 0 bytes 0 pkts/sec 0 bytes/sec transmitted (in 516786.490 secs): 0 packets 0 bytes 0 pkts/sec 0 bytes/sec 1 minute input rate 0 pkts/sec, 0 bytes/sec 1 minute output rate 0 pkts/sec, 0 bytes/sec 1 minute drop rate, 0 pkts/sec 5 minute input rate 0 pkts/sec, 0 bytes/sec 5 minute output rate 0 pkts/sec, 0 bytes/sec 5 minute drop rate, 0 pkts/sec Conditions: HW: ASA5585-S60-2A-K9 SW: ASA 8.4(3)8
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