Guest

Preview Tool

Cisco Bug: CSCun89654 - NAM: Password change Windows error "Username or Password Incorrect"

Last Modified

Oct 10, 2016

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

3.1(5152) 3.1(5160) 4.0(61)

Description (partial)

Symptom:
Windows reports "Username or Password incorrect" after changing password with EAP authentication and SSO prelogon.

Conditions:
This issue will occur when you have NAM configured for EAP-authentication and SSO prelogon authentication.  After the password change completes the user will try to login to windows and receive the error message.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.