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Cisco Bug: CSCun88426 - Unable To Delete Area Code Which Blocks Deleting The Customer

Last Modified

May 18, 2016

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)

Description (partial)

Symptom:
Details:
Ops purge customer (or delete customer) transaction fails with the following
error: Customer [Mobility] has area codes, please delete these first. 

The problem is that the area codes cannot be deleted as they have been moved to
provider level - as a result the customer cannot be deleted

Conditions:
Details:
Ops purge customer (or delete customer) transaction fails with the following
error: Customer [Mobility] has area codes, please delete these first. 

The problem is that the area codes cannot be deleted as they have been moved to
provider level - as a result the customer cannot be deleted
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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