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Cisco Bug: CSCun88420 - Modifying SingleNumberReach sends a AddRemoteDestination

Last Modified

Nov 10, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)

Description (partial)

Symptom:
Details:
User modifies Single Number Reach  but the transaction fails as voss is sending
a AddRemoteDestination instead of a ModRemoteDestination and causes the call
manager to return with "Remote Destination already exists" error. The settings
remain the same and FMC Primary's disabled


1477042 Request Failed     ModSingleNumberReach
    =>  Entered at: 2013/09/11 14:52:05 BST  (10.74.255.196)

      AXL:addRemoteDestination: [10103] The specified Remote Destination
already exists.
AXL function[addRemoteDestination]
AXL parameters[<newRemoteDestination>
<name>e_wissing Mobile SNR</name>
<destination>+31650129752</destination>
<answerTooSoonTimer>0</answerTooSoonTimer>
<answerTooLateTimer>29999</answerTooLateTimer>
<delayBeforeRingingCell>5000</delayBeforeRingingCell>
<remoteDestinationProfileName>wissinel-RDP</remoteDestinationProfileName>
<isMobilePhone>true</isMobilePhone>
<enableMobileConnect>true</enableMobileConnect>
<smartClientInstalled>false</smartClientInstalled>
<timeZone>Europe/Amsterdam</timeZone>
</newRemoteDestination>
]
    => Started at: 2013/09/11 14:52:05 BST
          => End at: 2013/09/11 14:52:12 BST

Conditions:
Details:
User modifies Single Number Reach  but the transaction fails as voss is sending
a AddRemoteDestination instead of a ModRemoteDestination and causes the call
manager to return with "Remote Destination already exists" error. The settings
remain the same and FMC Primary's disabled


1477042 Request Failed     ModSingleNumberReach
    =>  Entered at: 2013/09/11 14:52:05 BST  (10.74.255.196)

      AXL:addRemoteDestination: [10103] The specified Remote Destination
already exists.
AXL function[addRemoteDestination]
AXL parameters[<newRemoteDestination>
<name>e_wissing Mobile SNR</name>
<destination>+31650129752</destination>
<answerTooSoonTimer>0</answerTooSoonTimer>
<answerTooLateTimer>29999</answerTooLateTimer>
<delayBeforeRingingCell>5000</delayBeforeRingingCell>
<remoteDestinationProfileName>wissinel-RDP</remoteDestinationProfileName>
<isMobilePhone>true</isMobilePhone>
<enableMobileConnect>true</enableMobileConnect>
<smartClientInstalled>false</smartClientInstalled>
<timeZone>Europe/Amsterdam</timeZone>
</newRemoteDestination>
]
    => Started at: 2013/09/11 14:52:05 BST
          => End at: 2013/09/11 14:52:12 BST
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  • Status
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