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Cisco Bug: CSCun88414 - Can not delete a user when the username contains apostrophe

Last Modified

Sep 03, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)

Description (partial)

Symptom:
Details:
The username is O'DonnellJ. VOSS allows the user to add the username
successfully. But when the user attempts to delete this username, no screen
response in GUI. Log file shows a lot of "Failed precondition check:" errors.


Steps to Reproduce:
1. Go to user mgmt screen
2. select the user with username = O'DonnellJ
3. click the delete button
4.
5.
6.
Actual Results:  
no screen response

Expected Results:  
user is deleted

Conditions:
Details:
The username is O'DonnellJ. VOSS allows the user to add the username
successfully. But when the user attempts to delete this username, no screen
response in GUI. Log file shows a lot of "Failed precondition check:" errors.


Steps to Reproduce:
1. Go to user mgmt screen
2. select the user with username = O'DonnellJ
3. click the delete button
4.
5.
6.
Actual Results:  
no screen response

Expected Results:  
user is deleted
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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