Cisco Bug: CSCun87547 - Message Tracking may fail after an upgrade or resetconfig

Last Modified

May 24, 2019

Products (1)

Cisco Email Security Appliance

Known Affected Releases

8.0.0-671

Description (partial)

Symptom:
Message tracking may not be able to access any data, that occurred after an upgrade or resetconfig.  GUI queries will all come back blank, for time ranges after the upgrade.

Conditions:
The failure occurs when the splunkd database process mistakenly thinks its being upgraded.

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