Guest

Preview Tool

Cisco Bug: CSCun86791 - UCCX: IE won't upload zipped prompts

Last Modified

Feb 13, 2019

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1) 10.0(1)SU1

Description (partial)

Symptom:
Uploading a prompt zip fails with an error saying file names with special characters are not supported.

Conditions:
Fails when using IE.

Related Community Discussions

Bug <key>CSCun86791</key>
I'm somewhat new to the Cisco support pages.  I have researched my issue and it appears I'm affected by the bug listed with <key>CSCun86791</key>.  But I cannot seem to find the fix to download.  Can someone confirm what I'm suppose to download?
Latest activity: Jun 12, 2017
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.