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Cisco Bug: CSCun86656 - UCM sends BYE with cause code 47

Last Modified

Feb 25, 2019

Products (8)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unity Connection Version 8.6
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

8.6(2)

Description (partial)

Symptom:
UCM sends BYE with cause code 47, for one for the recording call-legs in middle of the call.
Intermittent issue, Customer mentioned this has been happening for quite some time. This happened after they upgraded UCM cluster to 8.6.2SU3.
Call is established, Automatic Recording Initiated. UCM send Sip invites for far-end/Near-end to Recording Server.
After few mins, UCM disconnects and sends BYE(Cause code 47) to the one of the Recording call-legs.

Conditions:
Sporadically -when same ccCall id is getting generated from system call.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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