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Cisco Bug: CSCun86438 - Unity Connection Unable to Retrive The Voice Mail

Last Modified

Sep 15, 2015

Products (1)

  • Cisco Unity Servers

Known Affected Releases

9.0(1)

Description (partial) 

Symptom:
We have a pair of unity connection with 15,000 users and 500 ports. We are doing the load testing in LE environment. In which we deposit the voice mail and retrieve the voice mail and then delete it. We are able to deposit the voice mail but we are not getting the MWI on the phone. Also, when we try to retrieve the voice mail is giving prompt" Voice Mail Service is temporarily  unavailable". Due to which we are unable to do our load test.

Version: 9.1.2TT1.11900-2TT1

Conditions:
We have a pair of unity connection with 15,000 users and 500 ports. We are doing the load testing in LE environment. In which we deposit the voice mail and retrieve the voice mail and then delete it. We are able to deposit the voice mail but we are not getting the MWI on the phone .Also when we try to retrieve the voice mail is giving prompt" Voice Mail Service is temporarily  unavailable". Due to which we are unable to do our load test.

Version: 9.1.2TT1.11900-2TT1
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