Cisco Bug: CSCun86227 - PI: "Image not Applicable for this Device" message is misleading

Last Modified

Nov 27, 2020

Products (1)

Cisco Prime Infrastructure

Known Affected Releases

2.0(0.0.294)

Description (partial)

Symptom:
Upgrade Analysis Report (Deploy > Software Deployment >  Upgrade Analysis) will display "Image not Applicable for this Device" when Prime Infrastructure can't connect to the device.

Conditions:
telnet protocol is disabled on the devices and "Use SSH for software image upgrade,recommendation,upgrade analysis and software image import through CLI(with fallback to TELNET)." is not enabled under Administration > System Settings > Image Management

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