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Cisco Bug: CSCun86227 - PI: "Image not Applicable for this Device" message is misleading

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

Upgrade Analysis Report (Deploy > Software Deployment >  Upgrade Analysis) will display "Image not Applicable for this Device" when Prime Infrastructure can't connect to the device.

telnet protocol is disabled on the devices and "Use SSH for software image upgrade,recommendation,upgrade analysis and software image import through CLI(with fallback to TELNET)." is not enabled under Administration > System Settings > Image Management
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