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Cisco Bug: CSCun85361 - Cannot extract db-maintenance.zip which is downloaded from db log

Last Modified

Jul 31, 2014

Products (1)

  • Cisco IPICS Server Software

Known Affected Releases

4.8(0.10)

Description (partial)

Symptom:
Windows native ZIP cannot read Linux ZIP files, such as the IPICS db-maintenance.zip file found on the IPICS Administration Console (Server > Administration > Database Management > Log > Download)

If you try to open the ZIP file using Windows Explorer, you are prompted "Windows cannot complete the extraction" followed by "The Compressed (zipped) Folder 'C:\Users\xxxxx\Downloads\db-maintenance.zip" is invalid.

Conditions:
Windows 7
IPICS 2.0(1) or higher
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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