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Cisco Bug: CSCun84859 - AP never sends M1 to the client

Last Modified

Mar 07, 2018

Products (1)

  • Cisco 5700 Series Wireless LAN Controllers

Known Affected Releases

10.2(2.7)

Description (partial)

Symptom:
-Clients sometimes fail to roam
-When the client fails to roam it is unable to reconnect to any network.  Device has to be restarted or wifi has to be turn off and back on.
-Packet captures show the AP never sending the M1 to the client but logs on the controller say that it is sending it out.

Conditions:
Platform:
5760
Seen in versions:
3.3.0
3.3.1
3.3.2

-Tested with Apple phones, Android phones, Macbooks, & PC's using two different software versions per hardware appliance and able to reproduce the problem.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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