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Cisco Bug: CSCun84270 - Padlock icon missing on encrypted call

Last Modified

May 02, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
Padlock icon missing on encrypted call

Conditions:
Place a call from Jabber1 (encrypted CSF device) to Jabber2 (also encrypted CSF device). Jabber should display a padlock when the call is encrypted. Can see in the logs that the call is secure:

Call-Info: urn:x-cisco-remotecc:callinfo; security= Encrypted

and that the Telephony Adapter has marked it as secure:

[TelephonyAdapter::UpdateCallSecurityStatus] - UpdateCallSecurityStatus - IsSecure: True
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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