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Cisco Bug: CSCun83645 - 9971 experiences break in audio when operating in wifi with active vpn

Last Modified

Mar 06, 2018

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(1.9)

Description (partial)

Symptom:
IPPhone(9971 wifi+vpn)---AP----ASA---R1----Access-Switch---CUCM----IP Phone(any)
In the above call flow. The Wifi phone experiences break in rx stream and any ip phone on the other side experience break in the rtp stream recieved by 9971 wifi phone.

Conditions:
9971 phone operating in Wifi with VPN connection.
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