Cisco Bug: CSCun83275 - First time cuplogin always failed when using URL provision
Dec 18, 2014
- Cisco Jabber for iPhone
Known Affected Releases
Symptom: First time cuplogin always failed when using URL provision Conditions: Pre-condition: Configure _cuplogin on DNS that link to Cisco Unified Communications Manager IM and Presence server. Using below URL provision: ciscojabber://provision?ServicesDomain =user.jabberqa.cisco.com&VoiceServicesDomain=user.jabberqa.cisco.com Steps to reproduce: 1. Fresh install Jabber 2. Launch Jabber by URL above 3. After service discovery, input user name and password Expected Result: Jabber should login Cisco Unified Communications Manager IM and Presence+CUCM successfully Actual Result: Jabber told you could not login please connect administrator for the first time after you input username and password. But if you tap sign in again, it will log in successfully.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases