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Cisco Bug: CSCun83240 - Bad quality for presentation channel recording

Last Modified

Jul 28, 2014

Products (2)

  • Cisco TelePresence Content Server
  • Cisco TelePresence Content Server Model

Known Affected Releases

S5.3

Description (partial)

Symptom:
If the recorded video contains the presentation channel, the first occurrence of this presentation has a low resolution (352x288) at playback, rather than 1024x768 as configured. The quality of the presentation is visibly degraded. Once the presentation is stopped and restarted during recording, the 2nd and any subsequent instance is then shown with proper resolution in the recording. This happens randomly, observed with Cisco Jabber Video 4.7 and the presentation sharing endpoint in a call over MSE 8510 to TCS.

Conditions:
Cisco Jabber 4.7
Telepresence Content Server 5.3
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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