Guest

Preview Tool

Cisco Bug: CSCun81806 - While video call is on hold self-preview should be on for the 2nd user

Last Modified

Jan 03, 2017

Products (1)

  • Cisco Jabber Softphone for VDI

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
While a two way video call is on hold in virtualization self-preview should still be on for the CSF user who didn't put the call on hold.
Instead of this in virtual environment the self-preview freezes and if you move the call window, self-preview turns black and stays that way until the call is resumed.

Conditions:
1) Make a two way video call to a CSF in virtual environment
2) Hold the video call
3) See CSF's self-preview window
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.