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Cisco Bug: CSCun81271 - MCU 4500 series crash with DB slot timeout error

Last Modified

May 09, 2020

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU MSE 8510
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Known Affected Releases

4.5(1.55) unspecified

Description (partial) 

Symptom:
MCU 4500 series crash with "DB slot timeout error"

The actual timeout error message may take the form: DB slot <n>(<location> height <n>)timeout error

e.g. 
DB slot 0 (front top) height 0 timeout error

Conditions:
High load on system most likely due to media load.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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