Guest

Preview Tool

Cisco Bug: CSCun81215 - Call view is black when join in video conference in 3G+Cisco Expressway

Last Modified

May 27, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
When users join a video conference call via 3G+Cisco Expressway, app can't receive far-end's image

Conditions:
1. Sign in user in 3G+Cisco Expressway
2. Join video conference 
3. Check call view

Expect Result:
Remote video shows up

Actual Result:
Call view is black
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.