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Cisco Bug: CSCun81163 - App lose video from 9971 device after app in background for 5 minutes

Last Modified

Jun 13, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

When users put app to background for 5 minutes during a video call with 9971 device, after relaunch, app can no longer show image from 9971 device.

1. establish secure video call between app and 9971 deskphone
2. two way video available
3. put app to background for 5 minutes
4. bring app back to foreground

Expected Results:
two way video should resume

Actual results :
9971 can see app's video, but app cannot see 9971's video
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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