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Cisco Bug: CSCun80657 - CUPS server cannot reconnect during network change

Last Modified

Apr 23, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
Step to reproduce:
1. Connect to Corp Wifi. Sign in Jabber
2. IMP,telephony,Vm function do all work.
3. Change network to 3G.  Hold some minutes.
4. Change network back to Corp Wifi.
5. The presence is off line. And Cannot be set to available again. "IMP server can not be connected" is popped up. But telephony and VM function are working.

expect result:
CUPS server should be reconnected again after network changed.

Actual result:
CUPS server cannot reconnect.

Conditions:
Log in as jabber
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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