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Cisco Bug: CSCun79780 - Hung PRIME Administrator logins

Last Modified

Dec 24, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

14.0(1)

Description (partial)

Symptom:
Prime Network: 4.0
Prime Central 1.2
Prime Performance Manager 1.4.1

Image Version:                  14.0 (51024)

You reported Hung PRIME Administrator logins in ALPSGANZ11G.  Need to know why.

Prime is currently configured to hold 2 connections per ASR to support the scripts that Prime runs on these boxes. Since there are 2 Prime instances that manage the ASRs concurrently, there should be at minimum 4 CLI connections from Prime (2 connections from Prime site 1 and 2 connections from Prime site 2).
However, some node has 5 sessions, some has 2 sessions, and some has 4 sessions.
In below example, m70370, is a prime user with 5 sessions.

[local]ALPSGANZ11G# show administrators
Wednesday February 19 15:46:45 EST 2014
Administrator/Operator Name      Type    TTY            Start Time
-------------------------------- ------- -------------- ------------------------
m70370                           admin   /dev/pts/5     Wed Feb 19 12:59:49 2014
m70370                           admin   /dev/pts/1     Wed Feb 19 12:59:29 2014
dm9454                           admin   /dev/pts/4     Wed Feb 19 10:29:25 2014
m70370                           admin   /dev/pts/3     Tue Feb 18 06:23:32 2014
m70370                           admin   /dev/pts/2     Mon Feb 17 03:48:06 2014
m70370                           admin   /dev/pts/2     Mon Feb 17 03:48:06 2014

Conditions:
Normal operation of PRIME to manage ASR5500.
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