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Cisco Bug: CSCun78835 - CUCILync not connecting for voice after sleep

Last Modified

Apr 29, 2019

Products (1)

  • Cisco UC Integration(TM) for Microsoft Lync

Known Affected Releases

9.2(5)

Description (partial)

Symptom:
CUCILync 9.2.5 stops registering it's CSF softphone client with CUCM or going to deskphone mode, after a laptop sleeps and then resumes.

Conditions:
if it's primary or secondary TFTP servers are not pingable immediately upon resuming and it tries to contact the last TFTP server (which is not pingale or just a dumb value) and it will never loop back to the primary TFTP server again.
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