Guest

Preview Tool

Cisco Bug: CSCun78489 - STB unable to descramble the encrypted AC-3 Audio streamed by RFGW-1

Last Modified

Jan 25, 2018

Products (1)

  • Cisco RF Gateway Series

Known Affected Releases

3.2.6 6.3.x

Description (partial)

Symptom:
When the Customer orders VoD content, the Set Top Box is not able to render the stream containing AC-3 Audio after a few seconds. But when the Customer tunes to a content that is being broadcast, then the Customer does not observe any problem.

Conditions:
In the Tier-based scrambling setup, when the Customer orders VoD content, the RFGW-1 would stream it in the Clear until the CryptoPeriod Boundary and then starts scrambling the content in the next CryptoPeriod after updating the CA Descriptor in the PMT. The STB is having a problem with the 'Clear -> Encrypted' transition.

But when the Customer tunes/zaps to a content that is being Broadcast, then they do not observe this problem as it is more likely that the content is already being scrambled when the Customer tuned to that content.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.