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Cisco Bug: CSCun77658 - in 5.1.1, during collecting Log from Web-GUI, 403 Error occured

Last Modified

Aug 06, 2015

Products (1)

  • Cisco Videoscape Distribution Suite Transparent Caching

Known Affected Releases

5.0.2 5.0.3

Description (partial)

Symptom:
Version VDS-TC 5.1.1

 At the end of collecting log process from management  Web GUI, it showed 403 error page and it did not prompt and ask to save the log file.

the owner of  logs directory is 'root' on the management server.

Conditions:
After upgrade to 5.1.1, the customer run the collect_log script manually. They access the management server as root and tried to run it. At that time, logs directory under tmpwas created by root.

After that, tried to run collecting logs from web-gui.
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