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Cisco Bug: CSCun77110 - Finesse Dev Guide: User state definiton doesnt include state HOLD

Last Modified

Mar 18, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
HOLD User state not included in the list of possible User states.

Conditions:
Finesse Webservices Developer Guide

If a dialog is held at a User's extension, the User will be in HOLD state.
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