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Cisco Bug: CSCun76328 - DLP application fault seen after upgrading to 8.5.0-473

Last Modified

Mar 06, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.5.0-473 8.5.5-280 8.5.6-069 8.5.6-074 8.5.6-092 8.5.6-106 8.5.7-042

Description (partial)

Symptom:
After upgrading the Email Security Appliance from AsyncOS 8.0.1 to 8.5.0-473, the follwoing application fault might be encountered:

An application fault occurred: ('dlp/config.py make_actions_filterset|1200', "<type 'exceptions.AttributeError'>", "'NoneType' object has no attribute 'get_default_restriction'", '[egg/filters.py config_change|11386] [dlp/config.py rebuild_dlp_actions_filterset|1177] [dlp/config.py  make_actions_filterset|1200]')

Conditions:
upgrading an Email Security Appliance from AsyncOS 8.0.1 to 8.5.0-473. After initial reboot of the appliance as part of the upgrade process the above application fault might be encountered.

Related Community Discussions

Ironport Application Error
I am getting this strange error I don't know what to do to solve.      this email i am getting is :    The Critical message is:   An application fault occurred: ('egg/coro_postgres.py _simple_query|765', &quot;&lt;class 'coro_postgres.QueryError'&gt;&quot;, '_simple_query (ERROR 40P01: deadlock detected)', '[egg/quarantine_hermes.py _vacuum_main|2606] [egg/quarantine.py run_maintenance|259] [egg/quarantine.py _query|1980] [egg/quarantine.py _call_db|1954] [egg/quarantine.py _db_query|2037] [egg/coro_postgres.py ...
Latest activity: Sep 21, 2014
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