Guest

Preview Tool

Cisco Bug: CSCun75969 - the softkeys display incorrectly when it is remote in use

Last Modified

Sep 25, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
CUCM version:10.0.1.10000-24
phone load:sip78xx.10-1-1ES3

1.configure phone A(7861) and Phone B shared line , and phone B set privacy off
2.make a call from phone C to the shared line number , and Phone B answer the call, then phone A  is remote in use, but the UE is incorrect . Detail and Answer softkeys should not display 

Only 7861 has this issue

Conditions:
none
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.