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Cisco Bug: CSCun75969 - the softkeys display incorrectly when it is remote in use

Last Modified

Sep 25, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases


Description (partial)

CUCM version:
phone load:sip78xx.10-1-1ES3

1.configure phone A(7861) and Phone B shared line , and phone B set privacy off
2.make a call from phone C to the shared line number , and Phone B answer the call, then phone A  is remote in use, but the UE is incorrect . Detail and Answer softkeys should not display 

Only 7861 has this issue

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