Cisco Bug: CSCun74817 - ATA 187 | CRASH | ATA goes for reboot after handling group pickup
Feb 03, 2017
- Cisco IP Phone 8800 Series
Known Affected Releases
Symptom: When Analog Phone connected on Line 1 of ATA 187 presses **3 to initiate group-pickup, the call connects fine with two way audio. Around 5-7 seconds into the call, the audio stops. This is followed by ATA 187 crash/reboot. Conditions: The ATA has same extension configured for both the ports but only one port has the analog phone connected. Problem is faced when ATA 187 tries to initiate a group pickup. The issue is intermittent (in 10-15% calls) and present on all ATA 187 versions till 9-2-3SR1-1.
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Bug Details Include
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