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Cisco Bug: CSCun74367 - CCMP Array error when moving Deleted Item to a Different Folder

Last Modified

Jun 27, 2016

Products (1)

  • Cisco Unified Contact Center Management Portal

Known Affected Releases

8.5(1) 8.5(2) 8.5(3) 8.5(4) 9.0(1) 9.0(2) 9.1(1) 9.2(1)

Description (partial)

Symptom:
Get the following error:
Server Error in '/Portal' Application.

The array must be not be empty.

Description: An unhandled exception occurred during the execution of the current web request.  Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: The array must be not be empty.

Source Error:
An unhandled exception was generated during the execution of the current web request.  Information regarding the origin and location of the exception can be identified in the stack trace below.

Stack Trace:
[ArgumentException:  The array must be not be empty.]

Conditions:
When moving a Deleted item in CCMP from one folder to another.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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