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Cisco Bug: CSCun73562 - STB image downloads not functional after f2.2.1.7 to f2.3.0.12 upgrade

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

isds-2.3.0.12

Description (partial)

Symptom:
Client Image Downloads that exist on the ISDS prior to the f2.2.1.7 to f2.3.0.12 upgrade (ISR 1.4.0 to ISR 1.5.0) are not functional after the upgrade is complete.  The STBs receive CVT but fail to receive the Package Locator information on BFS and subsequently fail the Image Download.

The existence of CVT and lack of Package Locator files is reflected in the STB diagnostic information:
03/11@13:36 - RESPONSE: CVT Download Information:
03/11@13:36 - RESPONSE: Last CVT Ver:: 94
03/11@13:36 - RESPONSE: Last CVT UNPT:: 03/11/2014 01:36:13 PM EDT
03/11@13:36 - RESPONSE: Last Comp CVT:: 03/11/2014 01:36:13 PM EDT
...
03/11@13:36 - RESPONSE: [8] S/W Download = FAILED, processed @ 03/11/2014 12:47:07 PM EDT
03/11@13:36 - RESPONSE: Sub check details:
03/11@13:36 - RESPONSE: Dwld-ReadingPL Check = Failed

Conditions:
Client Image Downloads exist on the ISDS prior to the f2.2.1.7 to f2.3.0.12 upgrade.  After the upgrade is complete the condition is observed.
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