Cisco Bug: CSCun72951 - Improper restart proc., unable to download config, stuck in provisioning
Last Modified
Dec 16, 2019
Products (11)
- Cisco IP Phone 8800 Series
- Cisco Unified SIP Phone 3905
- Cisco Unified IP Phone 9951
- Cisco Unified IP Phone 6961
- Cisco Unified IP Phone 6941
- Cisco Unified IP Phone 8961
- Cisco Unified IP Phone 8941
- Cisco Unified IP Phone 8945
- Cisco Unified IP Phone 9971
- Cisco Unified IP Phone 6945

Known Affected Releases
9.4(1)
Description (partial)
Symptom: Phone displays "provisioning" Conditions: CUCM: 8.6.2.20000-2 CP-3905 : CP3905.9-4-1-0 3905 phones stuck in provisioning mode when phone tries to re-register to Call Manager due to network flaps Phone status messages: 01/01/1970 00:10:08 Tftp Download Error: SEP1C1D862E2059.cnf.xml 01/01/1970 00:10:08 Tftp Download Error: SEP1C1D862E2059.cnf.xml 01/01/1970 00:10:09 Tftp Download Error: SEP1C1D862E2059.cnf.xml 01/01/1970 00:10:09 Tftp Download Error: SEP1C1D862E2059.cnf.xml or 1/1/1970 05:01:59 TFTP Timed out SEPD0C789D60AAE 1/1/1970 05:01:47 TFTP Timed out SEPD0C789D60AAE
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Bug Details Include
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