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Cisco Bug: CSCun72773 - Phone still shown as Application softkey set when register back to CCM

Last Modified

Feb 03, 2017

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Phone still shown as Application softkey set when register back to CCM

Conditions:
1. phone register with cme
2, open application->administration settings->network setting->alternate tftp 
3, input ccm's ip address
4. press erase security setting

phone will register back to ccm, but the softkey set shown as "Exit, Open" ,
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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