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Cisco Bug: CSCun71221 - Caller information (ID,Photo) does not update on call toast and window

Last Modified

Oct 31, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
1. On incoming call toast and in Call Window:
    - Caller ID does not change from phone number to Display name
    - No photo is shown for contact
2. Phone Label resolves correctly on toast and in call window

Conditions:
Receive a call from an AD contact that is not in Jabber's local directory cache
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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