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Cisco Bug: CSCun70941 - After uninstall of 854ES(ICM/CTI) on Win2k8 machine, rtc process asserts

Last Modified

Feb 09, 2017

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

The real time client (rtc) process asserts. Not able to open the websetup utility or perform any configuration changes.

System is running version 8.5(4) maintenance release, on the Windows Server 2008 operating system. Problem occurs after un-installing any 8.5(4)ES patch applied to the system.
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