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Cisco Bug: CSCun70392 - Unexpected exit while Idle over Edge

Last Modified

Aug 14, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
Jabber start fine. Then intermittently  crashes after a while in the background while user is not interacting with it.

Conditions:
General trigger for this crash is to have PrimaryServerName and SecondaryServerName parameters under Directory node in the TFTP config file
1. PrimaryServer goes down and SecondaryServer is in use, while Jabber is running, put computer to sleep
2. Resume Jabber and connect via Collaborations Edge
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