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Cisco Bug: CSCun69348 - HTML Emails and Office365 Styles

Last Modified

Jan 06, 2020

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

4.4(1)ES4

Description (partial)

Symptom:
HTML email containing Office365 styles do not display in the activity information pane (activity information from db shows properly) and the reply pane does not display and the agent console appears to lock up.

Conditions:
Problem Details: Product Version: EIM 4.4.1ES4
Browser: IE8
Java: 1.6u45
UCCE: 7.5.10
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  • Status
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  • Known Fixed Releases
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