Preview Tool

Cisco Bug: CSCun69348 - HTML Emails and Office365 Styles

Last Modified

Jan 06, 2020

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

HTML email containing Office365 styles do not display in the activity information pane (activity information from db shows properly) and the reply pane does not display and the agent console appears to lock up.

Problem Details: Product Version: EIM 4.4.1ES4
Browser: IE8
Java: 1.6u45
UCCE: 7.5.10
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.