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Cisco Bug: CSCun69235 - phone discovery fails after upgrade to CER 10.0

Last Modified

Jun 25, 2015

Products (1)

  • Cisco Emergency Responder

Known Affected Releases

10.0

Description (partial)

Symptom:
Null pointer exception seen in CERServer01 log:

1288: Mar 03 13:39:22.383 EST %CER-CER_AGGREGATOR-3-ERROR:java.lang.NullPointerException
com.cisco.e911.aggregator.DiscoveryEngineParams.getCCMSnmpMapList(DiscoveryEngineParams.java:940)
com.cisco.e911.aggregator.DiscoveryEngineParams.startFetchCCMList(DiscoveryEngineParams.java:662)
com.cisco.e911.aggregator.Aggregator.startMajorDiscovery(Aggregator.java:1244)
com.cisco.e911.aggregator.schedule.DiscoveryScheduler$FireDiscoveryThread.run(DiscoveryScheduler.java:114)

Conditions:
upgarde is down using hostname on subscriber
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