Cisco Bug: CSCun66866 - CTIManager coredump when configuring CallPark via BAT
Last Modified
Jan 23, 2019
Products (8)
- Cisco Unified Communications Manager (CallManager)
- Cisco Intercompany Media Engine
- Cisco Business Edition 5000 Version 8.6
- Cisco Business Edition 3000 Version 8.6
- Cisco Business Edition 6000 Version 8.6
- Cisco Unified Communications Manager Version 8.6
- Cisco Unity Connection Version 8.6
- Cisco Unified Communications Manager Session Management Edition
Known Affected Releases
8.6(2)
Description (partial)
Symptom: Multiple CTIManager coredump files when configuring Call Park via BAT caused due to memory crash. Conditions: When configuring Call Park via BAT. output of 'utils core analyze': ==================================== backtrace =================================== #0 0x05fdfcf3 in _int_malloc () from /lib/libc.so.6 #1 0x05fe1dfe in malloc () from /lib/libc.so.6 #2 0x0075a577 in operator new(unsigned int) () from /usr/local/cm/lib/libstlport.so.5.1 #3 0x08428929 in __stl_new (this=0xb15f9b04, __n=4701, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_new.h:147 #4 allocate (this=0xb15f9b04, __n=4701, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_alloc.h:130 #5 allocate (this=0xb15f9b04, __n=4701, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_alloc.h:381 #6 allocate (this=0xb15f9b04, __n=4701, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_alloc.h:616 #7 _M_create_node (this=0xb15f9b04, __n=4701, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_slist.h:252 #8 _M_insert_after (this=0xb15f9b04, __n=4701, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_slist.h:467 #9 insert_after (this=0xb15f9b04, __n=4701, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_slist.h:599 #10 stlp_std::hashtable, CCtiApiLineHandle, CCtiApiLineHandleHash, stlp_priv::_HashMapTraitsT >, stlp_priv::_Select1st >, CCtiApiLineHandleEq, stlp_std::allocator > >::_M_insert_noresize (this=0xb15f9b04, __n=4701, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_hashtable.c:167 #11 0x08428aab in stlp_std::hashtable, CCtiApiLineHandle, CCtiApiLineHandleHash, stlp_priv::_HashMapTraitsT >, stlp_priv::_Select1st >, CCtiApiLineHandleEq, stlp_std::allocator > >::insert_unique_noresize (this=0xb15f9b04, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_hashtable.c:201 #12 0x0844242c in stlp_std::hashtable, CCtiApiLineHandle, CCtiApiLineHandleHash, stlp_priv::_HashMapTraitsT >, stlp_priv::_Select1st >, CCtiApiLineHandleEq, stlp_std::allocator > >::_M_insert (this=0xb15f9b04, __obj=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_hashtable.c:234 #13 0x083eb3c2 in CTIHandler::ready_CtiLineOpenLineReq (this=0xb15eefc0, s=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_hash_map.h:207 #14 0x084162f6 in CTIHandler::fireSignal (this=0xb15eefc0, sdlSignal=...) at ../Include/ProcessCTIHandler.hpp:983 #15 0x086003e0 in SdlProcessBase::inputSignal (this=0xb15eefc0, rSignal=0xabfbee0, traceType=SignalRouterThread, highPriority=0, normalPriority=0, lowPriority=0, veryLowPriority=0, lazyPriority=0, dbUpdatePriority=0) at SdlProcessBase.cpp:363 #16 0x086069a4 in SdlRouter::callProcess (this=0x9245a10, _sdlSignal=0xabfbee0, _deleteSignal=@0x5e293a7, _traceType=SignalRouterThread, _hp=0, _np=0, _lp=0, _vlp=0, _lzp=0, _dbp=0) at SdlRouter.cpp:258 #17 0x086070d8 in SdlRouter::scheduler (this=0x9245a10) at SdlRouter.cpp:164 #18 0x004fb6e1 in start_thread () from /lib/libpthread.so.0 #19 0x0604ad3e in clone () from /lib/libc.so.6 ==================================== backtrace =================================== #0 operator= (this=0x8b643b8, pAllParkDNInfoList=0x968cce0, parkDNCount=0x968cce4) at /view/BLD-cm_8_6_2_new-cct-ccm-d/vob/ccm/Common/Include/CtiInterface/CtiInterface_Types.hpp:560 #1 dBProcs::ReadCallParkRec (this=0x8b643b8, pAllParkDNInfoList=0x968cce0, parkDNCount=0x968cce4) at CTIDatabase.cpp:1695 #2 0x082c5d9f in Db::initializing_CtiCallParkRetrieveParkDNReq (this=0x968cb38, s=...) at ProcessCTIDatabase.cpp:451 #3 0x082c9776 in Db::fireSignal (this=0x968cb38, sdlSignal=...) at ../Include/ProcessCTIDatabase.hpp:55 #4 0x086003e0 in SdlProcessBase::inputSignal (this=0x968cb38, rSignal=0xb3f8d270, traceType=SignalThreadedNoPriorities, highPriority=0, normalPriority=0, lowPriority=0, veryLowPriority=0, lazyPriority=0, dbUpdatePriority=0) at SdlProcessBase.cpp:363 #5 0x08633039 in SdlThreadedProcess::threadQueueReader (this=0x968cb38) at SdlThreadedProcess.cpp:112 #6 0x009a46e1 in start_thread () from /lib/libpthread.so.0 #7 0x006f4d3e in clone () from /lib/libc.so.6 ==================================== backtrace =================================== #0 0x0292125a in _int_malloc () from /lib/libc.so.6 #1 0x02922dfe in malloc () from /lib/libc.so.6 #2 0x00327577 in operator new(unsigned int) () from /usr/local/cm/lib/libstlport.so.5.1 #3 0x084294b9 in __stl_new (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_new.h:147 #4 allocate (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_alloc.h:130 #5 allocate (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_alloc.h:381 #6 allocate (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_alloc.h:616 #7 _M_create_node (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_list.h:282 #8 insert (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_list.h:416 #9 _M_insert_dispatch > > (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_list.h:453 #10 _M_insert > > (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_list.h:431 #11 list > > (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_list.h:324 #12 _M_splice_insert_dispatch > > (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_list.h:483 #13 insert > > (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_list.h:461 #14 stlp_std::list >::operator= (this=0xa7278108, __x=...) at /view/BLD-cm_8_6_2_new-raw-d/vob/ccm_tpl/release/include/stlport/stl/_list.c:114 #15 0x083dc12f in CTIHandler::ready_CtiCallParkRetrieveParkDNRes (this=0xaabaa498, s=...) at ProcessCTIHandler.cpp:6268 #16 0x084162f6 in CTIHandler::fireSignal (this=0xaabaa498, sdlSignal=...) at ../Include/ProcessCTIHandler.hpp:983 #17 0x086003e0 in SdlProcessBase::inputSignal (this=0xaabaa498, rSignal=0xa0fcc3e0, traceType=SignalRouterThread, highPriority=0, normalPriority=52, lowPriority=0, veryLowPriority=0, lazyPriority=0, dbUpdatePriority=0) at SdlProcessBase.cpp:363 #18 0x086069a4 in SdlRouter::callProcess (this=0x9a9ba60, _sdlSignal=0xa0fcc3e0, _deleteSignal=@0x2c083a7, _traceType=SignalRouterThread, _hp=0, _np=52, _lp=0, _vlp=0, _lzp=0, _dbp=0) at SdlRouter.cpp:258 #19 0x086070d8 in SdlRouter::scheduler (this=0x9a9ba60) at SdlRouter.cpp:164 #20 0x0023a6e1 in start_thread () from /lib/libpthread.so.0 #21 0x0298bd3e in clone () from /lib/libc.so.6
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