Cisco Bug: CSCun66241 - Supervisor loosing Queue Statistics if last agent in Team logs out
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 7.5(1) 8.5(1) 8.5(4) 9.0(1) 9.0(4)
Symptom: Supervisor will lose Queue Statistics for SkillGroup/PQ if last logged in agent of the team (no other agents of Team are logged in) logs out. Conditions: When Supervisor is not configured as Member of the Team.
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Bug Details Include
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