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Cisco Bug: CSCun65772 - Cat6500 VSS crash due to watchdog timeout, process = slcp process

Last Modified

Mar 24, 2019

Products (1)

  • Cisco Catalyst 6000 Series Switches

Known Affected Releases

12.2(33)SXI9

Description (partial)

Symptom:
A Catalyst6500 VSS may have a watchdog timeout crash.
The relevant logs look as per below:

Mar  1 21:15:03.101 UTC: %EM-SW2_SPSTBY-4-INVALID: The specified EM function (Standby rcv
wrong msg_type) received Invalid operands <488>.
Mar  1 21:15:03.201 UTC: %EM-SW2_SPSTBY-4-SEARCH: Search for the specified open event
(13883), which type is (13) but search failed.
Mar  1 21:15:08.217 UTC: %SYS-SW2_SPSTBY-3-CPUHOG: Task is running for (2004)msecs, more
than (2000)msecs (27/23),process = slcp process.
-Traceback= <addr>
Mar  1 21:15:10.225 UTC: %SYS-SW2_SPSTBY-3-CPUHOG: Task is running for (4004)msecs, more
than (2000)msecs (29/23),process = slcp process.
-Traceback= <addr>
<snip>
Mar  1 21:15:52.957 UTC: %EOBC-SW2_SPSTBY-3-NOEOBCBUF: No EOBC buffer available.  Dropping
the packet.
<snip>
Mar  1 21:17:14.669 UTC: %SYS-SW2_SPSTBY-3-CPUHOG: Task is running for (128004)msecs, more
than (2000)msecs (140/23),process = slcp process.
-Traceback= <addr>
Mar  1 21:17:14.673 UTC: %SYS-SW2_SPSTBY-2-WATCHDOG: Process aborted on watchdog timeout,
process = slcp process.
-Traceback= <addr>
%Software-forced reload

Conditions:
Issue is seen Cat6500 VSS running 12.2(33)SXI9 release.
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