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Cisco Bug: CSCun65473 - EHN: Issue Subject is cropped when support request is submitted

Last Modified

Nov 12, 2016

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

7.1.4-102 7.5.0-MR-838 7.5.1-201 7.5.2-118 7.5.2-HP2-303

Description (partial)

Symptom:
When submitting a support request from the appliance, the Subject Line of the message reads similar to the following:

IronPort Sxx0 Support Request for hostname.domain.com [[UI case create

Conditions:
- Normal Operation.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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