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Cisco Bug: CSCun63968 - Orphaned MOH streams due to ICMP errors

Last Modified

Jul 03, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Leftover RX streams on MOH server with no calls on hold.  This may result in media setup failures on future MOH calls.

Duplex media enabled (UCM Service Parameter)
High volumes of MOH traffic where media terminations are slightly delayed.
MOH server is receiving several ICMP Port Unreachable errors from end-points.
MOH server traces (Cisco IP Voice Media Streaming App) will contain traces of:
   "CMOHMgr::DelAudioStream (conferenceID = #####, codecType = UNKNOWN) failed range check"
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