Cisco Bug: CSCun63877 - CCE: Concurrent req to authenticate causes unnecessary AWDB switching
Feb 16, 2018
- Cisco Finesse
Known Affected Releases
10.0(1) 10.5(1) 9.1(1)
Symptom: Agent/Supervisor experiencing issues where their login requests and/or other requests may fail or timeout. Admin cannot retrieve or update settings. Conditions: Configure both Primary and Secondary AWDB server info on Finesse admin and when Finesse is connected to the primary AWDB, the primary goes down.
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